Privacy Policy
This Privacy Guidelines outlines how our website, https://bitbunker.uk (referred to as the “Site” or “we”), gathers, utilizes, and shares your Personal Information when you browse or make purchases on the Site.
Gathering Personal Information
When you access the Site, we gather specific details about your device, your interactions with the Site, and information needed to process your orders. Additional information may be collected if you reach out for customer support. In this document, we define any data that can uniquely identify an individual (including the details below) as “Personal Information.”
Device Details
Types of Personal Information collected include: web browser version, IP address, time zone, cookie data, viewed sites or products, search queries, and your interactions with the Site.
Purpose of collection: To ensure the Site loads correctly for you and to analyze Site usage for optimization.
Source of collection: Automatically gathered when you visit our Site through cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: Shared with our processor Shopify and third parties like Facebook and Instagram for targeted advertising.
Order Details
Types of Personal Information collected include: your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Purpose of collection: To deliver products or services, process your payments, arrange shipping, provide invoices/order confirmations, communicate with you, assess orders for potential risks or fraud, and offer information or advertising tailored to your preferences.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with our processor Shopify and third parties like Facebook and Instagram for targeted advertising.
Customer Support Details
Types of Personal Information collected include: your name, billing address, shipping address, email address, and phone number.
Purpose of collection: To assist you with customer support.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with our processor Shopify and third parties like Facebook and Instagram for targeted advertising.
Minors Policy
The Site is not designed for individuals under 18 years old. We do not intentionally gather Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.
Sharing Your Personal Information
We share your Personal Information with service providers to assist us in delivering our services and fulfilling our agreements with you. For instance:
We utilize Shopify to manage our online store. More details can be found in the Shopify Privacy Policy.
We use Facebook and Instagram for marketing purposes. Customers can manage their data here: Facebook Help.
We may share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.
Targeted Advertising
We utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For example:
Google Analytics: Helps us understand how customers engage with the Site. More details can be found in the Google Privacy Policy. Opt-out: Google Analytics Opt-out.
Facebook & Instagram Ads: Customers can manage their data here: Facebook Help.
General Advertising Opt-out: Network Advertising Initiative.
Opt-out Choices
Facebook: Ad Settings
Google: Ad Preferences
Bing: Personalized Ads
General opt-out: DAA Opt-out.
Utilizing Personal Information
We use your Personal Information to provide our services, which include:
Offering products for sale
Processing payments
Shipping and fulfilling orders
Keeping you informed about new products, services, and promotions.
Legal Basis (GDPR)
If you reside in the European Economic Area (EEA), we process your Personal Information based on the following legal grounds:
Your consent
The execution of a contract
Compliance with legal obligations
Protecting your vital interests
Tasks performed in the public interest
Legitimate interests that do not infringe upon your fundamental rights.
Data Retention
When you place an order through the Site, we retain your Personal Information until you request its deletion.
Automated Decision-Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making. We do not engage in fully automated decision-making with legal or significant effects on users. However, Shopify employs limited automated decision-making to prevent fraud, including:
Temporary denylisting of IPs with repeated failed transactions (lasting a few hours).
Temporary denylisting of credit cards linked to denylisted IPs (lasting a few days).
Your Rights
GDPR Rights (For EEA Residents)
You have the right to:
Access the Personal Information we hold about you
Transfer it to a new service
Request corrections, updates, or deletion.
For data transfers outside of Europe, refer to Shopify’s GDPR Compliance.
Cookies Overview
A cookie is a small file downloaded to your device when you visit our Site. We utilize various types of cookies, including:
Essential Cookies for Site Functionality
Cookie Name | Functionality |
---|---|
_ab | Used for admin access. |
_secure_session_id | Facilitates navigation. |
cart | Used for the shopping cart. |
cart_sig, cart_ts, checkout_token, secret | Facilitates checkout. |
secure_customer_sig, storefront_digest | Used for customer login. |
_shopify_u | Helps in updating customer accounts. |
Reporting & Analytics Cookies
Cookie Name | Functionality |
---|---|
_tracking_consent | Tracks preferences. |
_landing_page, _orig_referrer | Tracks landing pages. |
_s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y | Shopify analytics. |
Most cookies have a lifespan of 30 minutes to 2 years.
You can manage cookies through your browser settings. For more information: All About Cookies.
Do Not Track Policy
We do not modify our data collection practices based on “Do Not Track” signals due to the absence of a consistent industry standard.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
Last updated: March 27, 2024.
If you are dissatisfied with our response, you can file a complaint with the UK Information Commissioner’s Office: ICO Complaint Form.